PLANNED OUTAGE | Wed May 16th 1700-2000

Please provide this information to anyone in your organization that needs it

Description:  Planned Monthly Maintenance

Location:  Warren County Telecommunications Data Center

Start Time: Wednesday May 16th, 2018 1700-2000

Purpose:  Patches will require system reboots.

Impact:  All Users will experience intermittent access to https://portal.wcpsn.net/ during this time.  MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility:  User must be logged out of all Gateway application before 1700 or they will be forced off.  Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

MONTHLY MAINTENANCE NOTICE [April 18 1700-2000]

Please provide this information to anyone in your organization that needs it

Location: Warren County Telecommunications Data Center

Start Time: Wednesday April 18th, 2018 1700-2000

Purpose: Patches will require system reboots.

Impact: All Users will experience intermittent access to the portal during this time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us:
Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

Planned Maintenance [3-21-18]

Description:  Planned Monthly Maintenance

Location:  Warren County Telecommunications Data Center

Start Time: Wednesday March 21st, 2018 1700-2000

Outage Duration: 3 Hours

Purpose:  Patch and Infection Management process require system reboots.

Impact:  All Users will experience intermittent access to https://portal.wcpsn.net/ during this time.  MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility:  User must be logged out of all Gateway application before 1700 or they will be forced off.  Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

 

Scheduled Network Maintenance: 3-12-18

MAINTENANCE NOTICE

Please provide this information to anyone in your organization that needs it

Description: Network Maintenance
Location: Warren County Telecommunications Data Center

Start Time: Monday, March 12th 2018, 9:30 AM

Outage Duration: 1 Hour

Purpose: Microwave Network Path Change

Impact: No user facing issues are expected at this time; but when making  network changes there is always the potential that issues could occur

User Responsibility: None, other than being aware of the maintenance window.

For more details, contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036

PLANNED OUTAGE ALERT

OUTAGE NOTICE

Please provide this information to anyone in your organization that needs it

Description:  Planned Monthly Maintenance

Location:  Warren County Telecommunications Data Center

Start Time: Wednesday February 21st, 2018 1700-2000

Outage Duration: 3 Hours

Purpose:  Patch and Infection Management process require system reboots.

Impact:  All Users will experience intermittent access to https://portal.wcpsn.net/ during this time.  MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility:  User must be logged out of all Gateway application before 1700 or they will be forced off.  Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

 

 

_____

Joseph Newton

Application Analyst – Data Systems

Warren County Telecommunications

513.695.3250

 

[Scheduled Monthly Maintenance] WED Jan 17th 1700-2000

***RESCHEDULED for next Wednesday, January 24th, 2018 at 5PM.***

Location:  Warren County Telecommunications Data Center

Start Time: Wednesday January 17th, 2018 1700-2000

Outage Duration: 3 Hours

Purpose:  Patch and Infection Management process require system reboots.

Impact:  All Users will experience intermittent access to https://portal.wcpsn.net/ during this time.  MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility:  User must be logged out of all Gateway application before 1700 or they will be forced off.  Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

SCHEDULED NETWORK MAINTENANCE

[Monday Dec 11th 2017 from 0600-0630]

Location: Warren County Telecommunications Data Center

Purpose: To make a needed WAN switch configuration change

Impact: Change could cause a network bounce. All users might experience intermittent access to PSN resources.

User Responsibility: None, other than being aware of work being done and possible intermittent access.

For more details, contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team

 

[Telecom Matters] December PUBLIC SAFETY Issue

Click to read the December PUBLIC SAFETY issue of Telecom Matters –> http://warrencountytelecom.com/wp/wp-content/uploads/2017/12/Telecom-Matters-Issue-12-2017-Public-Safety-MDC.pdf

  • NEW TRAINING VIDEO: Panasonic CF-33 MDC anatomy
  • Ohio Governor Kasich OPTS IN to FirstNet
  • November’s Monthly Reports
  • #ProjectTriTech – Response Plans + Time Savings
  • Telecom Updates Keep You Safe Online
  • December anniversaries: Burton, Oeder, Newton – totaling us at 256 years of combined service to Telecom
  • ePCR Updates – Medications and Billing
  • #TCKudos for Rhonda Bernard
  • Integration Center #1 is up and running!
  • Team Member Spotlight – Paul Bernard with 29 years service to Warren County!

[Telecom Matters] December Coworker Issue

Click to read the December *COWORKER* Issue of Telecom Matters

http://warrencountytelecom.com/wp/wp-content/uploads/2017/12/Telecom-Matters-Issue-12-2017-County-Coworker-Edition-MIN.pdf

  • Facilities Management Appreciation Luncheon
  • Christmas Office Decorating Challenge 2017!
  • Kristy Oeder promoted to Support Services Team Lead
  • December anniversaries: Oeder, Burton, Newton putting us at 256 COMBINED SERVICE TO TELECOM!
  • Keeping You Secure Online
  • #TCKudos to Rhonda Bernard
  • Lebanon Students @ Telecom
  • Read part articles on the County Intranet – The County Connection
  • Team Member Spotlight: Paul Bernard 29 years of service!

SCHEDULED OUTAGE NOTICE [WED NOV 22 1700-200]

Please provide this information to anyone in your organization that needs it

Location: Warren County Telecommunications Data Center
Start Time: Wednesday November 22nd, 2017 1700-2000

Purpose: Patch and Infection Management process require system reboots.

Impact: All Users will experience intermittent access to https://portal.wcpsn.net/ during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
Query.

User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.
Data Systems Team