Telecom @ The Amazing Race!

Did any of our readers attend last weekend’s Warren County Amazing Race?! We did! Jeff Cepin always leads the charge and this year, David Shiverdecker, Dustin Flint, & Joe Newton helped facilitate a station. They testing participants’ knowledge of the phonetic alphabet while communicating to their partner via portable radio, to complete a Wheel-of-Fortune style puzzle.

[OUTAGE NOTICE] Mon Oct 23rd 0600-0630

Please provide this information to anyone in your organization that needs it

Description:  Internet Failover Testing

Location:  Warren County Telecommunications Data Center

Start Time:  Monday October 23rd, 2017 06:00 – 06:30

Purpose:  To test Telecom’s internet failover.

Impact:  All Users will experience intermittent access between the PSN and outside internet. This affects both access in and access out; and includes portal.wcpsn.net, email, LEADs access (Dispatch and Mobiles including Main Terminal and Open Fox), MDCs, web browsing, etc. Also, anyone who receives internet access from Telecom will have intermittent access during this time

User Responsibility:  None, other than being aware of the outage.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Thanks,

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

[OUTAGE NOTICE] Wednesday October 18th 1700-2000

Description: Planned Monthly Maintenance
 
Location: Warren County Telecommunications Data Center
 
Purpose: Patch and Infection Management process require system reboots.
 
Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.
 
User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.
 
For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.
 
Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036

[OUTAGE] Wednesday Sept 20th @ 1000

ATTENTION Warren County Fire/EMS personnel dispatched by Warren County Communications

Mobilcomm will take down the UHF voice paging system again Wednesday, September 20th at 1000, to remedy the tower-jumping issue reported at the last WCFCA meeting.

User Impact:

  • Voice fire paging will be down for several hours while the new system is being tuned.
  • Departments will need to monitor the Fire Primary talkgroup for your calls.
  • NO VOICE TONES WILL BE SENT OVER THE FIRE VOICE PAGING SYSTEM (Minitors).
  • Like during the previous 2 outages, CAD incident text and email pages will still be sent out from the HipLink CAD paging system.

An all-county page & radio broadcast will be made when the current system is taken off-line and again when we are back on-line.

[OUTAGE NOTICE] Sept 20, 2017

Please provide this information to anyone in your organization that needs it.

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • When: Wednesday September 20th, 2017 from 1700-2000
  • Purpose: Patch and Infection Management process requiring system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1