TODAY: Fire Voice Paging Testing

TODAY: We will test ALL department tones to verify the new radio console configuration is working correctly.

What We Need From Each Department (Battalion or Officer in Charge)

  1. Acknowledge via radio, that each tone activated on your pager.
  2. Acknowledge via radio, that you were or weren’t able to hear and understand the dispatcher.

We’re activating the NEW paging transmitters so the audio may sound different – no need to report on that difference.

As always, thank you for your patience during your process.

Update on the FireRMS Outage

The upgrade to FireRMS is still ongoing. The vendor has run into some unforeseen issues and is stopping for the night. The vendor will continue working on the upgrade in the morning.  No ETA on when FireRMS will be available. We will provide further information tomorrow.

The data feed from CAD to ePCR IS backup and working.

Fire Agencies Get Hospital Zone

HospitalZoneWith more and more hospitals equipping themselves with their own radio and
talkgroup, it makes sense to corral them into one radio zone. As Fire/EMS agencies’ radios are updated, they will receive the shown zone of talkgroups; for quick communication with hospitals.

  • 83 ER-ARW = Arrow Springs Emergency Room
  • 83 ER-FRK = Franklin Emergency Room
  • 83 ER-MASN = Mason Atrium Emergency Room
  • 09 ATRIUM = Atrium Hospital, Middletown
  • 09 BETH BC = Butler County Bethesda
  • 09 FRT HAM = Fort Hamilton Hospital in Hamilton
  • 09 LIB CHL = Liberty Children’s Hospital in West Chester
  • 09 MCHYDE = McCullough-Hyde Hospital in Oxford, OH
  • 09 MERCYFF = Mercy Fairfield Hospital
  • 09 WCHOSP = West Chester Hospital
  • 29 MEM = Greene Memorial
  • 29 SOIN = Soin Hospital near Wright State
  • 14 ER-1 = Clinton Memorial
  • SW MCI 1 = shared talkgroup between Dayton & Hamilton County for large Mass Casualty Incident
  • SW MCI 2 = shared talkgroup between Dayton & Hamilton County for large Mass Casualty Incident

 

NEW RADIO TRAINING VIDEO for Fire Service

FIRE SERVICE: Head on over to the Training Tab –> Radio Training for a 45-second video reminder… “RADIO CHECK!”

As promised at the September WC Fire Chiefs Association meeting, we’ve produced a short piece to reiterate the importance of doing a “RADIO CHECK” on the fireground/incident talk group BEFORE entering the structure.  Don’t get trapped in an unsafe situation with no line of communication.  We all know how difficult it is to operate your radio with gloves, mask, full gear, AND high heat/flames surrounding you, so get to the right talkgroup BEFORE braving the elements.  Take 5 seconds to save yourself before saving the day!

In Alive – – Out Alive!

The video is also available on our YouTube Channel www.YouTube.com/WarrenCountyTelecom

RadioCheckScreenShot1 RadioCheckScreenShot2

FRMS: How to Add Agencies to Mutual Aid List

THE QUESTION: We received the following question from one of our agencies, “Our ATV made a mutual aid to Brown County the other night.  However to complete our report the department name is not in the mutual aid list.  How do we add them?”

THE ANSWER:

  1. Select Tools.
  2. Select Customize.
  3. Select Codes.
    FRMSscreenshot_091014
  4. Select the Department Codes tab
  5. From the drop down directly below the tab, select “Other Agencies”
    FRMSscreenshot_091014(2)
  6. At bottom of box, click New button then click <Add>.
  7. Fill in the Code (Most agencies use the FDID number as the code but this can be anything you want.)
  8. Type in a Description
  9. Select the correct State (these are all that are required).
    FRMSscreenshot_091014(3)TO SAVE THE NEW ENTRY: CLOSE THE DOOR in top left corner then sign out and back in.  The agency you just added should now be in the Department box under Mutual Aid.

EFFECTIVE MONDAY AUG 18TH: STRATEGIC ROAMING PLAN

RoamingLimitsMap2Statewide Roaming

MA TACs, MA MAYDAYs, Fire Hailing, Police Hailing, WCSO-3, FRK PD 2, LEB PD 2

One-County Surround Roaming

 TACs 2-21 (this includes working off towers in Warren, Greene, Clinton, Brown, Clermont, Hamilton, Butler, Preble, and Montgomery Counties)

Warren County Tower Roaming

PD PRIM 1, PD PRIM 2, INQUIRY, WCSO-1, WCSO-2, FIRE PRIMARY, LEBANON & FRANKLIN PRIMARIES, WC LOCALS
In several instances, you can leave WC borders and still reach a WC tower for several miles. Your radio will display “Out of Range” and sound an “errrrrrrr” when you’ve lost connection with WC towers.

This Strategic Roaming plan has been developed and agreed upon by Warren County and our surrounding Counties, in an effort to reduce the instances of tying up neighboring counties’ conversation lines – a problem that will be even more prevalent as neighboring counties join the MARCS IP system in coming months/year.

If curious about other talkgroups not mentioned, please contact Telecom at 695-HELP.

APX RADIO FIELD SERVICE BULLETIN

Agencies that have APX radios – read the linked notice!

Telecom Safety Alert – APX Radio Field Service Bulletin v061214

TELECOM SAFETY ALERT – MOTOROLA APX RADIOS

PREFACE:This is a Motorola issue unrelated to Warren County’s digital radio system performance.

PROBLEM: Warren County’s APX 6000 model radios fall within a serial number range that need repaired.  When keying up, the radio frequency energy is directed back into the radio through the shoulder microphone or headset confusing the radio and causing an ‘ERROR’ message to appear on the radio’s display. The radio is incapable of transmitting out.

TEMPORARY SOLUTION: remove all shoulder microphones and headsets.  If you see the error, turn off / turn on your radio to remove the error.

PERMANENT SOLUTION: Motorola is offering NO-COST REPAIR – Telecom is negotiating the procedure for Warren County agencies.

Contact the Radio Systems Team at 513.695.3251 with questions.  We’ll reach out as we have more information.