[Scheduled Monthly Maintenance] WED Jan 17th 1700-2000

Location:  Warren County Telecommunications Data Center

Start Time: Wednesday January 17th, 2018 1700-2000

Outage Duration: 3 Hours

Purpose:  Patch and Infection Management process require system reboots.

Impact:  All Users will experience intermittent access to https://portal.wcpsn.net/ during this time.  MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility:  User must be logged out of all Gateway application before 1700 or they will be forced off.  Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

SCHEDULED NETWORK MAINTENANCE

[Monday Dec 11th 2017 from 0600-0630]

Location: Warren County Telecommunications Data Center

Purpose: To make a needed WAN switch configuration change

Impact: Change could cause a network bounce. All users might experience intermittent access to PSN resources.

User Responsibility: None, other than being aware of work being done and possible intermittent access.

For more details, contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team

 

SCHEDULED OUTAGE NOTICE [WED NOV 22 1700-200]

Please provide this information to anyone in your organization that needs it

Location: Warren County Telecommunications Data Center
Start Time: Wednesday November 22nd, 2017 1700-2000

Purpose: Patch and Infection Management process require system reboots.

Impact: All Users will experience intermittent access to https://portal.wcpsn.net/ during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
Query.

User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.
Data Systems Team

Telecom @ The Amazing Race!

Did any of our readers attend last weekend’s Warren County Amazing Race?! We did! Jeff Cepin always leads the charge and this year, David Shiverdecker, Dustin Flint, & Joe Newton helped facilitate a station. They testing participants’ knowledge of the phonetic alphabet while communicating to their partner via portable radio, to complete a Wheel-of-Fortune style puzzle.

[OUTAGE NOTICE] Mon Oct 23rd 0600-0630

Please provide this information to anyone in your organization that needs it

Description:  Internet Failover Testing

Location:  Warren County Telecommunications Data Center

Start Time:  Monday October 23rd, 2017 06:00 – 06:30

Purpose:  To test Telecom’s internet failover.

Impact:  All Users will experience intermittent access between the PSN and outside internet. This affects both access in and access out; and includes portal.wcpsn.net, email, LEADs access (Dispatch and Mobiles including Main Terminal and Open Fox), MDCs, web browsing, etc. Also, anyone who receives internet access from Telecom will have intermittent access during this time

User Responsibility:  None, other than being aware of the outage.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Thanks,

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

CF20 & CF33 Training Material Coming Soon!

We’re creating training material to help our users learn the ins and outs of the Panasonic CF-20 and CF-33 toughbooks. Slimmer in design than earlier models, detachable tablet, and rear handle are a few upgrades to the machine!

Here they are side by side.

[OUTAGE NOTICE] Sept 20, 2017

Please provide this information to anyone in your organization that needs it.

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • When: Wednesday September 20th, 2017 from 1700-2000
  • Purpose: Patch and Infection Management process requiring system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

SCHEDULED OUTAGE | 8-16-17 |

Please provide this information to anyone in your organization that needs it

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • Start Time: Wednesday August 16th, 2017 1700-2000
  • Purpose: Patch and Infection Management process require system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net
or by calling us at +1-513-695-4357 Option 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive
Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 Option 1

SCHEDULED OUTAGE NOTICE | Wed 3/22 from 1700-2000

Please provide this information to anyone in your organization that needs it

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • Time: Wednesday March 22nd, 2017 1700-2000
  • Purpose: Patch and Infection Management process require system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ.

For more details, contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.
Data Systems Team
Warren County Telecom