CAD/HipLink Message ID now Static!

Attention all agencies and departments that receive text messages from CAD/HipLink on your cell phone:

After working with Verizon Support, we have figured out how to once again deliver your message from a static (unchanging) ID.   Your messages should always come from “777800405001”.  This helps anyone who creates filters and rules within their text messaging.

This should hopefully resolve our issues with the fire agencies CADPage app and with setting alerts on our devices.

Questions: contact CAD/RMS Manager, Paul Bernard at x2800 or

Do You Receive Custom Alerts/Pages from CAD? Read this MEMO!

Custom alerts are once again working in Telecom’s new paging program, HipLink.  Users are now receiving the same alerts they did a few months back.  Don’t remember what you received or want to change it?  Contact CAD/RMS’ Paul Bernard or Don Sebastianelli at 695.HELP(4357) Option 3.

Follow the link to the PDF (also available on CAD/RMS’ page)

Accepting Articles for December SafetyNet!

Agencies and subscribers are encouraged to contribute to our monthly NewsMagazine.  While we prefer Telecom-related articles, we are happy to publish other happenings such as industry trainings, promotions, retirements, community involvement, and exciting incidents.

DECEMBER ARTICLE CHALLENGE: Reflect on 2012 and think of an instance when your radio or MDC really saved the day or made our job easier!  Submit your story to and be featured in our final issue of the year!

August SafetyNet is here!

Click HERE to read August’s issue of SafetyNet – your monthly Telecom Newsletter.

Have content for September’s issue?  Upcoming events, retirements, new hires, August happenings?  Submit by Monday, September 17th to!