Attention all agencies and departments that receive text messages from CAD/HipLink on your cell phone:
After working with Verizon Support, we have figured out how to once again deliver your message from a static (unchanging) ID. Your messages should always come from “777800405001”. This helps anyone who creates filters and rules within their text messaging.
This should hopefully resolve our issues with the fire agencies CADPage app and with setting alerts on our devices.
Questions: contact CAD/RMS Manager, Paul Bernard at x2800 or firstname.lastname@example.org
Custom alerts are once again working in Telecom’s new paging program, HipLink. Users are now receiving the same alerts they did a few months back. Don’t remember what you received or want to change it? Contact CAD/RMS’ Paul Bernard or Don Sebastianelli at 695.HELP(4357) Option 3.
Follow the link to the PDF (also available on CAD/RMS’ page)
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UPDATED TUTORIAL! CAD Unit Change feature for fire agencies! All new screenprints to reflect the simplified steps. This feature on your MDC / VisionTEK is extremely useful when in Storm Mode. You can quickly change to your station’s AC unit and begin managing stacked calls like a mini EOC.