On Tuesday, November 14th, Telecom hosted 3 Lebanon High School Juniors. We went beyond just the job tasks in Telecom and shared with them life skills, resume building ideas, and tried to explain how even THEY are our customer!
Have you ever called 911? Telecom plays a role in getting your call routed correctly, we service the phones that Dispatch answers, we maintain the software they reference for ANI/ALI info, they enter incident information into Computer-Aided Dispatch which we configure and service, they communicate to police/fire/EMS on radios that we maintain and program.
Have you ever been pulled over? The cop notifies dispatch via radio or computer that Telecom maintains. They may enter your license info through LEADS which we help ensure reaches the state database and comes back to our unit or Dispatch.
Have you ever been taken to the hospital? Same communication as explained above but the medic or EMS personnel will enter your stats into an application called ePCR (Electronic Patient Care Reporting), which Telecom helps maintain and trains on.
Although these students plan to pursue careers in education, medicine, and accounting – we think they left with a better understanding and hopefully appreciation of what all goes into the technology their public safety agencies rely on.
Did any of our readers attend last weekend’s Warren County Amazing Race?! We did! Jeff Cepin always leads the charge and this year, David Shiverdecker, Dustin Flint, & Joe Newton helped facilitate a station. They testing participants’ knowledge of the phonetic alphabet while communicating to their partner via portable radio, to complete a Wheel-of-Fortune style puzzle.
Please provide this information to anyone in your organization that needs it
Description: Internet Failover Testing
Location: Warren County Telecommunications Data Center
Start Time: Monday October 23rd, 2017 06:00 – 06:30
Purpose: To test Telecom’s internet failover.
Impact: All Users will experience intermittent access between the PSN and outside internet. This affects both access in and access out; and includes portal.wcpsn.net, email, LEADs access (Dispatch and Mobiles including Main Terminal and Open Fox), MDCs, web browsing, etc. Also, anyone who receives internet access from Telecom will have intermittent access during this time
User Responsibility: None, other than being aware of the outage.
For more details, please contact us at email@example.com or +1-513-695-4357 OPTION 1.
Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036 firstname.lastname@example.org
+1-513-695-4357 OPTION 1
The fire reps on the #ProjectTriTech PIT are with us today along with Warren County Communications’ Ops Manager doing a final review of Incident Types and Statuses. What they land on today will be presented to the Communications Work Group and WCFCA next week for final vote.
“That’s awesome. I like that!” is always a good thing to hear from our agencies!
CAD Agency Setup Work Session happened yesterday with JEMS – Joint Emergency Medical Services Chief Andy Riddiough and Assistant Chief Jesse Madden.
We’re creating training material to help our users learn the ins and outs of the Panasonic CF-20 and CF-33 toughbooks. Slimmer in design than earlier models, detachable tablet, and rear handle are a few upgrades to the machine!