[OUTAGE NOTICE] Sept 20, 2017

Please provide this information to anyone in your organization that needs it.

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • When: Wednesday September 20th, 2017 from 1700-2000
  • Purpose: Patch and Infection Management process requiring system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

SEPT Telecom Matters [Public Safety]

CLICK to read the latest issue of Telecom Matters!

  • Is your Radio ID Correct?
  • School Radio Testing
  • OIBRS | Use of Force will be Reported to the State
  • #ProjectTriTech – Agency Setup Work Sessions, Inform Browser, Output Designer Class, Mobile Map Preview
  • Telecom Facebook likes by Locality
  • Telecom Assists Lebanon Communications
  • Panasonic Offering No-Cost Grant Service
  • July’s Monthly Reports
  • Public Records Requests go to Emergency Services
  • TC Coworker updates: Flint Receives Certification, Haney’s last day
  • Congrats Major Carlton on your retirement
  • FirstNet
  • AVL: Automatic Vehicle Location (GPS) & supported equipment
  • The Telecom APP is in Development Stage!!

TODAY: Fire Voice Paging Testing

TODAY: We will test ALL department tones to verify the new radio console configuration is working correctly.

What We Need From Each Department (Battalion or Officer in Charge)

  1. Acknowledge via radio, that each tone activated on your pager.
  2. Acknowledge via radio, that you were or weren’t able to hear and understand the dispatcher.

We’re activating the NEW paging transmitters so the audio may sound different – no need to report on that difference.

As always, thank you for your patience during your process.

SCHEDULED OUTAGE | 8-16-17 |

Please provide this information to anyone in your organization that needs it

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • Start Time: Wednesday August 16th, 2017 1700-2000
  • Purpose: Patch and Infection Management process require system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net
or by calling us at +1-513-695-4357 Option 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive
Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 Option 1

7/6-?? Radio Tower Preventative Maintenance

Beginning tomorrow Thursday July 6th

Mobilcomm starts preventative maintenance, taking each radio tower OFFLINE for a minimum of 4 hours, one at a time. First up will likely be Washington Twp tower (I-71 Wilmington Rd exit).

Telecom will notify Dispatch as each tower is prepped for take-down so a voice announcement can be made over the air.

What this Means for Radio Users: If your territory is near an offline tower, in-building coverage on your portable may be reduced or obsolete. Mobile in-car radio coverage should not be affected.

Questions? 695-HELP

 

July PUBLIC SAFETY Newsletter

Click HERE to view the July issue of Telecom Matters PUBLIC SAFETY Issue. All issues are archived under the Newsletter tab –> Telecom Matters.

  • Radio Etiquette When Speaking to Dispatch
  • Proper Alpha Phonetics – Adam,  Baker, Charles, etc.
  • #ProjectTriTech Update
  • Help us Gather Complex/Suite Address Points for TriTech
  • Changes in 2017 OIBRS Data Specifications
  • Tentative Fire Paging Outage – July 17th
  • Coast Guard Auxiliary Receives Warren County radios
  • NIFOG: Say “VFIRE21” not “Fire Mutual Aid”
  • Drake Radio Club Tours Telecom & Emergency Services
  • Petya Ransomware overview

APRIL 2017 REPORTS

Monthly reports have been relocated for easier retrieval and notification! Previously on the FTP site, they’re now on ShareFile. If you have a ShareFile account, you should be able to set up notifications for automatic emails when new files are added.

https://warrencountytelecommunications.sharefile.com/share?#/view/sa3590e623c743ebb

911-Phone (call volume and trends for the 3 PSAPS – Lebanon, Franklin, and Warren County)

  • Franklin
  • Lebanon
  • PSAP Call Counts
  • Warren 911
  • Warren Admin
  • Warren by Day
  • Warren by Hour

CAD

  • Average Call-Create-To-Dispatch
  • Call County by Each Agency’s Units
  • Call Count by Source Type
  • Call Count in Each Agency’s Area
  • Call Count by Agency, Beat, Incident Type
  • Call Stacking Trend by Hour of Day
  • Call Volume by Month and Year since 2008
  • Incident Count by Operator & Call Source Type
  • MDC Address Verification Bypassed by Agency
  • Status Change Count by Agency, Operator (FD)
  • Status Change Count by Agency, Operator (PD)
  • Status Change Count by Operator
  • Status Change Count by Operator, Agency
  • Status Change Count by Operator, Status

RADIO

  • Activities by Talkgroup over Time
  • Activities by Radio over Time
  • Activities over Time
  • Channel Activities
  • Channel Usage
  • Group PTTs
  • Radio Activity
  • Radio PTTs
  • Reject Reasons
  • System Usage