CANCELLED: OUTAGE NOTICE // Feb 22nd

Description: Planned Monthly Maintenance
Location: Warren County Telecommunications Data Center
Start Time: Wednesday February 22nd, 2017 from 1700-2000
Purpose: Patch and Infection Management process require system reboots.
Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
Query.
User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
forced off. Dispatch will be contacted directly concerning OQ.

For more details, contact us — help@wcoh.net or +1-513-695-4357 and select option 1.

JANUARY NEWSLETTER

Click HERE to read the January issue of Telecom Matters!

  • Why It’s Important to KNOW YOUR RADIO TEMPLATE
  • #TelecomWordCloud
  • County Departments training on new ShoreTel Desk Phones
  • #ProjectTriTech – Mobile Admin happened, JAIL orientation coming soon
  • #ProjectTriTech – address points being individual verified and corrected in new CAD map
  • Text-to-911 Progress
  • Radios Don’t Have GPS
  • Dayton Children’s South ER Opens Jan 3rd
  • TELECOM OPEN HOUSE – APRIL 12th
  • New Exterior signage coming to Telecom
  • Telecom Training Review
  • Data Systems Technician Passes CompTIA A+ Exam

Data Systems adds Another CompTIA A+ Certification!

Congratulations Data Systems Technician, Brian, on completing your probation AND passing your CompTIA A+ exams! Did you know Telecom employees are constantly brushing up on the latest technology and certifications?

A+ certified professionals have mastered the technologies found in today’s extensive and varied IT environments, from mobile to traditional devices and operating systems. They can confidently handle the most challenging technology problems more efficiently.

A+ establishes best practices in troubleshooting, networking and security across a variety of devices to set the stage for IT careers. The certification also matches professional tech skills with communication skills.

As businesses and governments worldwide continue to adopt mobile and cloud technology, they trust A+ certified professionals to keep their devices running and organizations working smoothly.

CompTIA A+ is compliant with ISO 17024 standards and is approved by the U.S. Department of Defense to meet directive 8570.01-M requirements.

A+ is developed and maintained by leading IT experts. Content for the exams stems from a combination of industry-wide survey feedback and contributions from our team of subject matter experts.

Well done, Brian!

Dec 21: Planned Monthly OUTAGE

OUTAGE NOTICE
Please provide this information to anyone in your organization that needs it
Description: Planned Monthly Maintenance
Location: Warren County Telecommunications Data Center
Time: Wednesday December 21st, 2016 from 1700-2000
Purpose: Patch and Infection Management process require system reboots.
Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.
User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.
If you

 

would like more details about this issue, please feel free to contact us via email to help@wcoh.net
or by calling us at +1-513-695-4357 and select option 4.
Data Systems

| OUTAGE NOTICE | 12-7-16

Please provide this information to anyone in your organization that needs it

Description: Two Factor Authentication System Migration

Location: Warren County Telecommunications Data Center

Start Time: Wednesday December 7, 2016, 17:00

Outage Duration: 2 Hours

Purpose: Migrate 2FA Authentication system to new hardware.

Impact: Issues aren’t anticipated, but it is a high impact/high level system, so it is possible that all 2FA token users could experience intermittent issues logging into the WCPSN portal and the Netmotion VPN on the mobiles.

User Responsibility: None. Just to be aware that there may be intermittent login issues when logging into systems that require a token.

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net  or by calling us at +1-513-695-4357 and select option 4.

December Newsletter is Posted!

Click here to read our latest issue of Telecom Matters! http://warrencountytelecom.com

  • We did a #MannequinChallenge
  • Telecom Powers Board of Elections on Election Day!
  • Mark Your Calendar – April 12th OPEN HOUSE!
  • #ProjectTriTech Updates
  • Telecom visits Verizon Innovation Center
  • PCAD Upgrade’s Effect on Reporting
  • 2 NEW HIRES: Mike + Kristy
  • Telecom Anniversary: Corey
  • PCR Archiving
  • Outage Schedule
  • 911 Circuit Maintenance
  • Kindell at IEMC Drill
  • New Law Enforcement Talkgroups to talk with OSP and Pursuit communications