#ProjectTriTech Fire CAD Work Session

The fire reps on the #ProjectTriTech PIT are with us today along with Warren County Communications’ Ops Manager doing a final review of Incident Types and Statuses. What they land on today will be presented to the Communications Work Group and WCFCA next week for final vote.

[OUTAGE] Wednesday Sept 20th @ 1000

ATTENTION Warren County Fire/EMS personnel dispatched by Warren County Communications

Mobilcomm will take down the UHF voice paging system again Wednesday, September 20th at 1000, to remedy the tower-jumping issue reported at the last WCFCA meeting.

User Impact:

  • Voice fire paging will be down for several hours while the new system is being tuned.
  • Departments will need to monitor the Fire Primary talkgroup for your calls.
  • NO VOICE TONES WILL BE SENT OVER THE FIRE VOICE PAGING SYSTEM (Minitors).
  • Like during the previous 2 outages, CAD incident text and email pages will still be sent out from the HipLink CAD paging system.

An all-county page & radio broadcast will be made when the current system is taken off-line and again when we are back on-line.

CF20 & CF33 Training Material Coming Soon!

We’re creating training material to help our users learn the ins and outs of the Panasonic CF-20 and CF-33 toughbooks. Slimmer in design than earlier models, detachable tablet, and rear handle are a few upgrades to the machine!

Here they are side by side.

[OUTAGE NOTICE] Sept 20, 2017

Please provide this information to anyone in your organization that needs it.

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • When: Wednesday September 20th, 2017 from 1700-2000
  • Purpose: Patch and Infection Management process requiring system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ.

For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive | Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 OPTION 1

SEPT Telecom Matters [Public Safety]

CLICK to read the latest issue of Telecom Matters!

  • Is your Radio ID Correct?
  • School Radio Testing
  • OIBRS | Use of Force will be Reported to the State
  • #ProjectTriTech – Agency Setup Work Sessions, Inform Browser, Output Designer Class, Mobile Map Preview
  • Telecom Facebook likes by Locality
  • Telecom Assists Lebanon Communications
  • Panasonic Offering No-Cost Grant Service
  • July’s Monthly Reports
  • Public Records Requests go to Emergency Services
  • TC Coworker updates: Flint Receives Certification, Haney’s last day
  • Congrats Major Carlton on your retirement
  • FirstNet
  • AVL: Automatic Vehicle Location (GPS) & supported equipment
  • The Telecom APP is in Development Stage!!

TODAY: Fire Voice Paging Testing

TODAY: We will test ALL department tones to verify the new radio console configuration is working correctly.

What We Need From Each Department (Battalion or Officer in Charge)

  1. Acknowledge via radio, that each tone activated on your pager.
  2. Acknowledge via radio, that you were or weren’t able to hear and understand the dispatcher.

We’re activating the NEW paging transmitters so the audio may sound different – no need to report on that difference.

As always, thank you for your patience during your process.

SCHEDULED OUTAGE | 8-16-17 |

Please provide this information to anyone in your organization that needs it

  • Description: Planned Monthly Maintenance
  • Location: Warren County Telecommunications Data Center
  • Start Time: Wednesday August 16th, 2017 1700-2000
  • Purpose: Patch and Infection Management process require system reboots.
  • Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
    time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open
    Query.
  • User Responsibility: User must be logged out of all Gateway application before 1700 or they will be
    forced off. Dispatch will be contacted directly concerning OQ

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net
or by calling us at +1-513-695-4357 Option 1.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive
Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 Option 1