Dec 21: Planned Monthly OUTAGE

OUTAGE NOTICE
Please provide this information to anyone in your organization that needs it
Description: Planned Monthly Maintenance
Location: Warren County Telecommunications Data Center
Time: Wednesday December 21st, 2016 from 1700-2000
Purpose: Patch and Infection Management process require system reboots.
Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.
User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.
If you

 

would like more details about this issue, please feel free to contact us via email to help@wcoh.net
or by calling us at +1-513-695-4357 and select option 4.
Data Systems

| OUTAGE NOTICE | 12-7-16

Please provide this information to anyone in your organization that needs it

Description: Two Factor Authentication System Migration

Location: Warren County Telecommunications Data Center

Start Time: Wednesday December 7, 2016, 17:00

Outage Duration: 2 Hours

Purpose: Migrate 2FA Authentication system to new hardware.

Impact: Issues aren’t anticipated, but it is a high impact/high level system, so it is possible that all 2FA token users could experience intermittent issues logging into the WCPSN portal and the Netmotion VPN on the mobiles.

User Responsibility: None. Just to be aware that there may be intermittent login issues when logging into systems that require a token.

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net  or by calling us at +1-513-695-4357 and select option 4.

December Newsletter is Posted!

Click here to read our latest issue of Telecom Matters! http://warrencountytelecom.com

  • We did a #MannequinChallenge
  • Telecom Powers Board of Elections on Election Day!
  • Mark Your Calendar – April 12th OPEN HOUSE!
  • #ProjectTriTech Updates
  • Telecom visits Verizon Innovation Center
  • PCAD Upgrade’s Effect on Reporting
  • 2 NEW HIRES: Mike + Kristy
  • Telecom Anniversary: Corey
  • PCR Archiving
  • Outage Schedule
  • 911 Circuit Maintenance
  • Kindell at IEMC Drill
  • New Law Enforcement Talkgroups to talk with OSP and Pursuit communications

Telecom Presents at IEMC

Earlier today, Director Paul Kindell had the opportunity to present at the Integrated Emergency Management Course on Radio Communications in and around Warren County. Highlights included the capacity and sophistication of our radio system structure, mutual aid, “The Talkgroup Onion”, and local resources available to agencies including Towers on Wheels, Incident Command Vehicles, Radio Caches, and Hot Boxes.

|OUTAGE NOTICE| Nov 23, 1700-2000

Please provide this information to anyone in your organization that needs it

Description: Planned Monthly Maintenance

Location: Warren County Telecommunications Data Center

Start Time: Wednesday November 23rd, 2016 1700-2000

Purpose: Patch and Infection Management process require system reboots.

Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive
Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 and select option 4