Telecom Presents at IEMC

Earlier today, Director Paul Kindell had the opportunity to present at the Integrated Emergency Management Course on Radio Communications in and around Warren County. Highlights included the capacity and sophistication of our radio system structure, mutual aid, “The Talkgroup Onion”, and local resources available to agencies including Towers on Wheels, Incident Command Vehicles, Radio Caches, and Hot Boxes.

|OUTAGE NOTICE| Nov 23, 1700-2000

Please provide this information to anyone in your organization that needs it

Description: Planned Monthly Maintenance

Location: Warren County Telecommunications Data Center

Start Time: Wednesday November 23rd, 2016 1700-2000

Purpose: Patch and Infection Management process require system reboots.

Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this
time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.

Data Systems Team
Warren County Telecommunications
Warren County Public Safety Network
500 Justice Drive
Lebanon, Ohio 45036
help@wcoh.net
+1-513-695-4357 and select option 4

[OUTAGE NOTICE] NOV 8-9, 2016

|| OUTAGE NOTICE ||

Tuesday, November 8th 2200 – Wednesday, November 9th 0230-0600

Please provide this information to anyone in your organization that needs it

Description: Computer Aided Dispatch system (CAD)

Location: Warren County Telecommunications Data Center

Outage Duration: Expected Outage is 4.5 Hours (2200-0230). Contingency Outage Window is 2200-0600

Purpose: Upgrade CAD to address issues with Pro QA

Impact: NO CAD access in Dispatch – No Mobile CAD, LEADS will still be available from Law Mobiles. All MDC functions except CAD will be available. No CAD DSS Reporting will be available. No Paging from CAD to email or text will be available. Tones will be set manually by Dispatch.

User Responsibility: Dispatchers must be logged out of all CAD applications before 2200 on 11/8/2016.

For more details – help@wcoh.net or +1-513-695-4357 option 4.

Nov 8th BlackOut

It paid to be the ‘techy people’ today when an undetermined source cut power to pockets of Lebanon, OH, including Warren County’s Board of Elections offices… ON ELECTION DAY! Telecom and Emergency Services Dispatch/EOC are backed up by a 500 kW generator, so Telecom quickly dispatched most of its department to run power to BOE during this critical election day. In a matter of 10-15 minutes, extension cables were ran from multiple circuits powered by generator and run across the building, allow BOE workers to resume operations on their computers and software. All the while, citizens were entering BOE casting ballots, asking questions, and receiving service! An additional crew of Telecom members visited affected polling places within Lebanon, offering generator power. Panic buttons throughout Telecom offices are also being monitored. Thank you to the Telecom workers who banded together, assessed the problem, and served our fellow Warren County workers!

https://www.facebook.com/media/set/?set=a.10154532182582209.1073741832.125839717208&type=1&l=ea2d35bb19

NOVEMBER NEWSLETTER!

Click to view the latest issue of our monthly newsletter, Telecom Matters: http://warrencountytelecom.com/wp/wp-content/uploads/2013/07/Telecom-Matters-Issue-11-2016.pdf

  • Montgomery County now on MARCS Radio System
  • Telecom Hosted MONIX
  • Telecom Hosts Event at Warren County Amazing Race
  • #ProjectTriTech Updates
  • Rebecca Morton Retires
  • Telecom Anniversaries
  • Telecom Training
  • VOIP Phone System Update
  • VZW Exclusive Employee OFfers
  • Minitor V Mobilecomm Support Ends

 

Scheduled Outage: Wed Oct 19th

OUTAGE NOTICE: Planned Monthly Maintenance

Location: Warren County Telecommunications Data Center

Start Time: Wednesday October 19th, 2016 1700-2000

Outage Duration: 3 Hours

Purpose: Patch and Infection Management process require system reboots.

Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this time. MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ.

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net or by calling us at +1-513-695-4357 option 4.

OCTOBER NEWSLETTER POSTED!

Head over to our Telecom Matters Newsletter webpage for the latest happenings and upcoming events in Warren County public safety and Warren County departments!

http://warrencountytelecom.com/wp/wp-content/uploads/2013/07/Telecom-Matters-Issue-10-2016.pdf

  • Announcing our new Phone/Tablet CHARGER Hot Box!
  • MARCS Offers Three Towers on Wheels
  • #ProjectTriTech Updates
  • Marine Radio for Caesar Creek Monitoring
  • Technical Training at Telecom
  • Telecom Anniversaries & Training
  • Ohio EMS Bulletin & What it Means to Warren County
  • VOIP Phone System Update
  • Telecom Hosting Monix Meeting

OUTAGE NOTICE || Wed Sept 21st 1700-2000

Please provide this information to anyone in your organization that needs it

Description:  Planned Monthly Maintenance

Location:  Warren County Telecommunications Data Center

Start Time: Wednesday September 21st, 2016 1700-2000

Outage Duration: 3 Hours

Purpose:  Patch and Infection Management process require system reboots.

Impact:  All Users will experience intermittent access to https://gateway.wcpsn.net during this time.  MDC’s will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query.

User Responsibility:  User must be logged out of all Gateway application before 1700 or they will be forced off.  Dispatch will be contacted directly concerning OQ.

If you would like more details about this issue, please feel free to contact us via email to help@wcoh.net or by calling us at +1-513-695-4357 and select option 4.